Pricing Plans

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  • Free

    Find product-market fit

    Access to:
    • Core analytics charts
    • Unlimited enrichment sources
    • Guides integrations
    • 6 months data history
    • SSO

    Up to 10k monthly sessions

  • Growth

    Scale your start-up

    All features in Free, plus:
    • Unlimited users & reports
    • Chart customization
    • CSV exports
    • 12 months data history
    • Email support

    Sign up and install the free snippet to get an estimate!

  • Pro

    Supercharge your analytics

    All features in Growth, plus:
    • Account analytics
    • Engagement matrix
    • Report alerts
    • Optional add-ons
    • Standard support

    Custom Session Pricing

  • Premier

    Enable teams in large orgs

    All features in Pro, plus:
    • Data warehouse integration
    • Behavioral targeting
    • Unlimited projects
    • Advanced user permissions
    • Dedicated CSM
    • Premium support

    Custom Session Pricing

Compare Plans

Analytics

Charts

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Funnels

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Journeys

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Retention

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Influence

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Engagement Matrix

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Account-Based Analytics

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Data Capture

Autocapture

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APIs

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Enrichment Sources

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Data History

6 Months

12 Months

1 Year (Add-on Additional Years)

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1 Year (Add-on Additional Years)

Data Governance

Visual Event Labeling

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Custom Event Properties

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Definition History

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Live Event Data Feed

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Shared Spaces

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Personal Spaces

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Insights

Dashboards

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Report Alerts

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Integrations

Heap Activate

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Add-on

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Heap Connect

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Add-on

PremierContact Us

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Security & Administration

SSO

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Projects & Environments

2 (Add-on More)

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Unlimited

Basic Project Permissions

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Custom User Permissions

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Audit Logs

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SCIM

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Privacy & Compliance

GDPR Compliant

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CCPA Compliant

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SOC-2 Certified

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Data Privacy Controls

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User Privacy API

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HIPAA (BAA Signed)

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Customer Success

Heap Community Membership

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Heap University

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Basic Technical Support

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Standard Support

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Premium Support

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Professional Services Packages

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Premium Packages Available

Training Sessions with Heap Experts

Add-on

Add-on

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Customer Success Manager

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Add-Ons

All add-ons are available for Pro users to purchase and are included in our Premier package. Reach out to our team to learn more.

Contact Us
  • Heap Connect

    Sync Heap data to your Data Warehouse — automatically and retroactively.

  • Heap Activate

    Integrate Heap data with customer engagement tools for personalized communication via email, in-app guides, and more.

  • Projects

    Manage separate analytics environments for multiple apps and websites.

  • Report Alerts

    Keep a close eye on user insights and core KPIs and immediately act on unexpected changes.

  • Data History

    Extend your analysis capabilities out to 3 years. Unlock seasonal insights and compare year on year product updates.

  • Professional Services

    Access top-priority support and services for your team.

Frequently Asked Questions

session is a period of activity from a single user on your app or website. It can include many pageviews or events. On web, a session ends after 30 minutes of pageview inactivity from the user. On mobile, a session ends after 5 minutes of inactivity, regardless of whether the app’s background or foreground state.

Don’t worry — we won’t drop or throttle your data! Once you exceed your plan’s monthly limit, you’ll receive an email asking you to upgrade to the appropriate tier. You’ll need to do this before you can view your data again.

project is the workspace in which you collect and analyze the data from your app or website. If your company has multiple products, we recommend opening a separate project workspace for each of them.

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Forrester Study: The Total Economic Impact of Heap

Learn about the business benefits and cost savings enabled by Heap.

  • Reduced sprint cycles needed for product enhancements by 40%

  • Saved developers nearly 3,000 hours of manual tagging annually

  • Generated $1.7 million in incremental revenue over three years

Download Report