New - Bring your analytics to life with data-driven session replay!
Find product-market fit
• Core analytics charts
• Unlimited enrichment sources
• Guides integrations
• 6 months data history
Up to 10k monthly sessions
Scale your start-up
All features in Free, plus:
• Unlimited users & reports
• Chart customization
• CSV exports
• 12 months data history
• Email support
Sign up and install the free snippet to get an estimate!
Supercharge your analytics
All features in Growth, plus:
• Account analytics
• Engagement matrix
• Report alerts
• Optional add-ons
• Standard support
Custom Session Pricing
Enable teams in large orgs
All features in Pro, plus:
• Data warehouse integration
• Behavioral targeting
• Unlimited projects
• Advanced user permissions
• Dedicated CSM
• Premium support
Custom Session Pricing
Projects & EnvironmentsShow tooltip
2 (Add-on More)
Professional Services Packages
Premium Packages Available
Training Sessions with Heap Experts
Sync Heap data to your Data Warehouse — automatically and retroactively.
Integrate Heap data with customer engagement tools for personalized communication via email, in-app guides, and more.
Manage separate analytics environments for multiple apps and websites.
Keep a close eye on user insights and core KPIs and immediately act on unexpected changes.
Extend your analysis capabilities out to 3 years. Unlock seasonal insights and compare year on year product updates.
Access top-priority support and services for your team.
A session is a period of activity from a single user on your app or website. It can include many pageviews or events. On web, a session ends after 30 minutes of pageview inactivity from the user. On mobile, a session ends after 5 minutes of inactivity, regardless of whether the app’s background or foreground state.
Don’t worry — we won’t drop or throttle your data! Once you exceed your plan’s monthly limit, you’ll receive an email asking you to upgrade to the appropriate tier. You’ll need to do this before you can view your data again.
A project is the workspace in which you collect and analyze the data from your app or website. If your company has multiple products, we recommend opening a separate project workspace for each of them.
Forrester Study: The Total Economic Impact of Heap
Learn about the business benefits and cost savings enabled by Heap.
Reduced sprint cycles needed for product enhancements by 40%
Saved developers nearly 3,000 hours of manual tagging annually
Generated $1.7 million in incremental revenue over three years