Journeys
Heap’s Journeys provides an easy-to-use, visual map that tracks and measures every single paths users take through your product. It's not your basic pathing tool - it's much, much better.
Learn about Journeys with our PM Team
Journeys lets you build and analyze every user workflow in your product, no matter how complicated. Our PM team breaks it down.
Data science + session replay = zero guesswork
As you construct Journeys, data science suggest key user actions for you to add. Even actions you hadn’t been following, or didn't know about. Then use session replay to view sessions of every event, all cued up to the exact moments you care about.
Request DemoFinally see everything
With Journeys, you can map everything happening in your product - popular and unpopular actions, surprising behaviors, happy and unhappy paths.
Pinpoint the moments of greatest opportunity
When all customer journeys are clear and right in front of you, it’s easy for product teams to align around what to build next.
Innovate faster
Other solutions’ pathing tools show you messy noise, and only capture what you thought to track. With Heap, you get a clear view of everything every user does on your product or site.
Purple Logo
Heap not only gives us numbers of clicks and views, but it turns the whole customer journey into a story that we can analyze and use to make decisions for our business.
Data Analyst