Get fast insights from Heap—no analytics experience needed. Sense Chat, Heap’s AI, to ask questions about your customers. Read Sense’s data summaries to understand user behavior in seconds, so you can jump straight to action.
Run deep analyses with Sense to understand journeys, intent, and frustration. Know what to do next in minutes—not hours. It’s just like having your own personal analyst.
Got a question about your app, like “Why is adoption of our new feature so low?” or “Where are users dropping off during the sign-up flow?” Instead of trying to figure out the right events, segments, and properties, just ask Sense to run the analysis.
But it doesn’t stop there—you can ask follow-up questions, check how the AI arrived at the answer, and get suggestions on what to look at next.
Powered by generative AI, Sense draws on Heap’s extensive documentation and best practice guides to take the guesswork out of your analysis.
Ask Sense to build you a chart so you can visualise user flows and easily share it with your team. Sense automatically gives your chart a name and description in everyday language. So when you send links to colleagues, they instantly know what they’re looking at.
Say you’re trying to understand a surge in user engagement for a new feature. Using the auto-generated chart description, Sense will suggest relevant follow-up questions to help you dig deeper. It makes iterative analysis a piece of cake.
And when you share your chart, your teammates will see these follow-up questions too—so it’s easy for everyone to start diving into the data.
Give your team the gift of easily accessible analytics. Level up your organization’s data fluency. Get started with our AI, Sense, today.