Ultra-high performance data infrastructure

Heap processes billions of events for millions of users, across the world, every single day. Our data pipeline is custom-built to return lightning-fast queries on massive datasets in seconds.

See why some of the largest companies on earth trust Heap with accelerating their growth.

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When we installed Heap over two years ago, it really opened up a wealth of new data points that our product team never had good access to.


Jack Canning

Senior Director of Digital Analytics & Optimization

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Data capture built for big experiences

Heap is the only analytics platform capable of ingesting every event across all of your digital experiences from day one. With purpose-built analytics infrastructure, we’re continually improving one of the world's most advanced and flexible data pipelines.

  • Automatic event capture across properties with high-volume, low-latency pipelines

  • Built to scale for billions of events per property per month

  • Terabytes of data processed every day

Read about our engineering efforts


Run complex queries across mixed datasets

Heap manages event data from many sources, including Salesforce, Intercom, and Shopify. When pairing imported data with the behavioral data captured in Heap, our systems are capable of returning results in just a few clicks.

  • Query from multiple sources with returns in seconds.

  • Quickly create segments from both imported and natively captured datasets.

  • Filter and group billions of events by multiple unique properties.

Learn about Heap integrations

Cutting-edge infrastructure for modern digital analytics

  • Modernize your data pipeline

    Ingest hundreds of thousands of events per second, with zero loss in performance.

  • Analyze customer experience at scale

    Capture every single behavioral event from the moment you add the Autocapture code snippet.

  • Answer questions with unprecedented speed

    Our customers run tens of thousands of queries per day with >90% of queries returning in under 5 seconds.

Getting started is easy

Interested in a demo of Heap’s Digital Insights Platform?
We’d love to chat with you!