Simple Data Capture & Robust Governance

Heap delivers a simple data capture platform for companies of all sizes to see what their users do across devices, products, and sessions. Digital teams at any scale - from startupt to enterprie - can effortlessly collect all their digital user data, enhance it with data from connected sources, and maintain a pristine dataset using robust governance tools.

Hero illustration showing heap logo with lines coming out to show infrastructure
Workhuman Logo

When we installed Heap over two years ago, it really opened up a wealth of new data points that our product team never had good access to.


Jack Canning

Senior Director of Digital Analytics & Optimization

Illustration showing how multiple platforms connect data together

Data capture built for scale

Tired of having to utilize multiple tools to get the data you need? Heap gives you a single platform to capture events from every point in your digital expeience Autocapture quickly and easily capture client-side web and mobile events with a single javascript snippet. Then you can enrich autocaptured events with custom properties and use our APIs to integrate server-side events into the mix. The result? The most complete user profile on the market.

Read about our engineering efforts


Run complex queries across mixed datasets

Heap ingests event data from any number of sources, including Salesforce, Intercom, and Shopify. When pairing imported data with the behavioral data captured in Heap, our systems are capable of returning results in just a few clicks.

  • Query from multiple sources with returns in seconds.

  • Quickly create segments from both imported and natively captured datasets.

  • Filter and group billions of events by multiple unique properties.

Learn about Heap integrations

Cutting-edge infrastructure for modern digital analytics

  • Modernize your data pipeline

    Ingest hundreds of thousands of events per second, with zero loss in performance.

  • Analyze customer experience at scale

    Capture every single behavioral event from the moment you add the Autocapture code snippet.

  • Answer questions with unprecedented speed

    Our customers run tens of thousands of queries per day with >90% of queries returning in under 5 seconds.

Getting started is easy

Interested in a demo of Heap’s Digital Insights Platform?
We’d love to chat with you!