REAL INSIGHTS FOR REAL BUSINESS RESULTS
The fastest growing digital teams need to be smart and quick to iterate to offer a better shopping experience.
Heap helps teams optimize their shoppers’ journeys through automatic data collection, self-serve analysis, and data science tools that illuminate the customer behaviors that most impact conversion.
Reality check: what you think your shoppers are doing is rarely what they’re actually doing.
Our data science layer scours a complete set of behavioral data to uncover hidden friction points and opportunities that most impact your bottom line.
Heap Illuminate helps you reduce cart abandonment, increase average order value, and drive brand loyalty and customer retention over time.
Build the best shopping experience possible by understanding who’s visiting your website, what they’re doing, and why. Visualize shopper journeys using Heap's session replay.
Heap’s Digital Insights Platform answers questions like:
What behaviors drive conversion, repeat purchases, and brand loyalty?
Does leaving reviews or reading reviews generate higher order values?
Where should you allocate spend based on channels that drive the highest LTV?
With most analytics tools, changes to your website force you to install new tracking code. Not Heap.
Because we automatically capture all user data from the beginning (including every click, swipe, pageview, and form fill), you’ll always have the data you need.
Now that we have Heap, we have visibility into everything. We’re making constant changes to our merchandising slots, content, design–and with Heap we can keep up.
Merchandiser
Don’t let technical tools and long implementation cycles hold your business back.
Heap’s intuitive user interface and self-service analysis tools empower product managers, eCommerce analysts, and merchandisers to quickly uncover hidden insights — no engineering or BI assistance needed.
Heap not only gives us numbers of clicks and views, but it turns the whole customer journey into a story that we can analyze and use to make decisions for our business.
Data Analyst
Built-in integrations with Salesforce, Shopify, Marketo, and other best-of-breed tools automatically combine Heap data with purchase data, so you can easily track the full customer journey, from first visit to repeat purchase.
For teams who blend data, Heap Connect automatically sends organized behavioral data into Snowflake, Redshift, or BigQuery.
What are you waiting for?
Start today and elevate your analytics from reactive reporting to proactive insights.
