Real Insights for Real Business Results

Heap for Healthcare

Digital experiences have revolutionized our world. It’s time they do the same for healthcare.

As the Healthcare industry rapidly grows, industrious teams rely on Heap’s automatic behavioral insights to navigate their roadmap for seamless client-physician engagement.

Get onboard, or get disrupted.

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  • smile direct club
  • 23andme
  • care/of
  • plushcare
  • natera
  • American Addiction
  • divvyDOSE
  • Bayer
  • oxfordnanopore
HealthTech- Appointment Site

Build a platform physicians use, and patients love

It’s no surprise that today’s patients prefer online treatment. Unfortunately today’s physicians are struggling to keep up (Source: McKinsey). It’s difficult to build a digital experience that is both intuitive for boomers while keeping up with Gen Z— but it doesn’t have to be.

Heap’s out-of-the-box dashboards allow you to rapidly diagnose and treat customer pain points. Instantly answer questions like:

  • How is my signup flow performing over time, segments, and devices?

  • How are booked appointments and live telehealth visits trending?

  • Which provider is showing the highest and lowest adoption rate of each capability?

GA4 won’t cut it for Healthcare. Get more impactful insights while keeping your data compliant & secure by upgrading to Heap.

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GIF Effort Analysis + Session Replay

Don’t believe what users say, believe what they do

To prescribe the right treatment, you need to find the real issue. By enhancing our complete data foundation with innovative data science and cued session replays, Heap takes bias and guessing out of the equation.

Don’t waste expensive development time. With Heap, a few simple clicks easily answer questions like:

  • What improvements would most increase activation and adoption?

  • During online payments, which user segments experience the most friction? Where is that friction, and what’s causing it?

  • Which experiment has the potential to impact the most important business outcomes and should be prioritized?

HealthTech Security

Keep sensitive information safe and secure

Safeguard confidential data with custom security configurations, encrypted data transfer, and built-in PII protections.

With Heap’s comprehensive approach to digital security, stay protected and HIPAA compliant.

Learn more about our world-class security for your business
HealthTech Integrations

Build a modern techstack through powerful integrations

Enrich your data with built-in integrations with Salesforce, Intercom, Marketo, and other best-in-class tools.

Unlock the full potential of your data so you can advance analysis, automate smart engagement, and easily track the full customer journey.

See Heap’s ecosystem of integrations