Heap Sub-processors

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Sub processors in use

Sub-processorDescription of ProcessingCountry
Heap Core Software Services

Amazon Web Services (AWS)

Description of Processing

Hosts the Services and the Customer Data and backups

Country

USA

Heap Session Replay Add-on And Auryc Suite Software Services

Google Cloud Platform

Description of Processing

Google Cloud Platform Hosts the Services and the Customer Data and backups

Country

USA

Looker

Description of Processing

Performs analytics and reporting on Customer Data

Country

USA

Snowflake

Description of Processing

Hosts the Heap data lake and creates data analytics and reports of Customer Data

Country

USA

IBM

Description of Processing

IBM Performs analytics and reporting on Customer Data

Country

USA

Heap Core And Session Replay Add-on And Auryc Suite Software Services

Zendesk

Description of Processing

Customer Support

Country

USA

Heap Professional Services

Analytics Labs

Description of Processing

Professional services partner

Country

India

Brooklyn Data

Description of Processing

Professional services partner

Country

USA

Mammoth Growth

Description of Processing

Professional services partner

Country

USA

Ragnarok

Description of Processing

Professional services partner

Country

USA

Unipro

Description of Processing

Professional services partner

Country

USA