Sub-processors in use
| Sub-processor | Description of Processing | Country |
|---|---|---|
| Heap Core Software Services | ||
Amazon Web Services (AWS) | Description of Processing Hosts the Services and the Customer Data and backups | Country USA |
| Heap Session Replay Add-on And Auryc Suite Software Services | ||
Google Cloud Platform | Description of Processing Google Cloud Platform Hosts the Services and the Customer Data and backups | Country USA |
Looker | Description of Processing Performs analytics and reporting on Customer Data | Country USA |
Snowflake | Description of Processing Hosts the Heap data lake and creates data analytics and reports of Customer Data | Country USA |
IBM | Description of Processing IBM Performs analytics and reporting on Customer Data | Country USA |
| Heap Core And Session Replay Add-on And Auryc Suite Software Services | ||
Zendesk | Description of Processing Customer Support | Country USA |
| Heap Professional Services | ||
Analytics Labs | Description of Processing Professional services partner | Country India |
Brooklyn Data | Description of Processing Professional services partner | Country USA |
Mammoth Growth | Description of Processing Professional services partner | Country USA |
Ragnarok | Description of Processing Professional services partner | Country USA |
Unipro | Description of Processing Professional services partner | Country USA |