Trusted by over 8,000 companies who demand the quickest time to insight
Heap provides a modern approach to digital analytics that is designed for today’s businesses. With Heap, businesses can automatically capture everything: clicks, submissions, taps, etc. Users get quick access to information so they can analyze data instantly and retroactively.
At Heap our mission is to make it easy for businesses to create incredible digital experiences. And our work is just beginning. We are looking for great people to help us innovate and lead the future of digital analytics.
Meet our Engineering Team behind the platform and see in their own words what it's like to work at Heap!
Our Values
We’re making it easy to create incredible digital experiences. Our core values balance empathy and accountability and guide everything we do.
Taste the Soup
How we execute
We try it ourselves – our product, practices, and processes – in as many ways as we can to build empathy with an understanding of our customers and colleagues. The more insight we get on our customers and colleagues, the more insights they’ll get from us.
Practice respectful candor
How we communicate
Respectful candor is at the foundation of our culture. We create a safe place for candid conversations and honest, constructive feedback. We seek to understand before seeking to be understood. It’s how we achieve the highest levels of teamwork and collaboration.
We are owners
How we operate
We believe that taking ownership is critical to creating a culture of accountability and empowerment. We take responsibility and own the impact of our decisions, behaviors and results. We do not pass the blame or avoid responsibility.
Focus on the outcome
How we prioritize
By focusing on a desired outcome we’re able to determine what we will and will not do. We identify the few things that have the biggest impact and focus on doing them well.
Growth mindset
How we approach challenges
We embrace successes, challenges and setbacks as learning opportunities. We believe that great performance and success come from persistent effort and adaptation.
Heap’s Commitment to DEI
To truly accomplish our vision of building a better digital world, Heap's teams and product need to reflect, support, and celebrate the diversity of the world we live in.Our DEI efforts are an evolving work in progress.
Our DEI and Culture Committees meet regularly to gather feedback on our culture, research innovative best practices, and partner directly with executive leadership to create a more inclusive environment for our increasingly diverse team. Heap also supports our Employee Resource Groups, like Heap-Women and Heap-Pride, to celebrate and foster a diverse, inclusive community in our workplace and the customers we serve.
Ask us for more details about our DEI initiatives, committees, and Employee Resource Groups!
Virtual-First Culture
We believe the best work happens when people can be their best self, which is why Heap embraces a virtual first culture. Virtual first maximizes flexibility, work/life balance, and personal freedom, but still allows for physical collaboration and socialization. Read more about how and why we landed on a virtual first model: Virtual First is the Future of Work at Heap and take a look at our benefits and perks package below.
What we offer
Virtual-First Lifestyle Stipend
$2,700 annual stipend to spend however you like: childcare, food delivery, wifi, phone bill, co-working space, music subscription, wellness, or anything else that helps with virtual work.
Home Office Stipend
Get $1,000 to set up your home office.
Medical, Dental, and Vision Insurance
Full suite of benefits: 95% coverage for employees and 70% coverage for dependents (U.S.), 100% coverage for employees and dependents (EMEA).
Retirement
Match 100% employee contribution up to 1% of your salary (U.S.).
9% pension scheme (EMEA).Flexible PTO
We believe taking time off from work is essential both personally and professionally, and we do not have a set number of PTO days each person can take.
Mental Escape (ME) days
Monthly Mental Escape (ME) days, when the whole company takes a day off to rest and recouperate.
Professional Development
$1,000 annual stipend to help fund your career growth.
Treat Yo Self Day
Get $100 to take a day off work and “treat yo self” to some self-care.
Parental leave
12 weeks paid parental benefit for all parents (birthing, non-birthing, adopting, fostering), with a total 16 weeks for birthing parents (including 4 weeks of pregnancy disability).
