The Complete Guide to Retention
A smarter approach to creating ongoing value in your product
![The Heap Guide to Retention](https://images.ctfassets.net/jicu8fwm4fvs/1rzMx8DiIU8BsNj0UvAWPg/626bbf3be843ed1f1b4037684b679434/guide-to-retention.png?q=60&fm=png)
A smarter approach to creating ongoing value in your product
Since launching Heap we have increased retention and engagement by inserting help and guidance for new users when at-risk clients are identified. We have been able to save 80% of clients that we’ve identified as “at-risk” of churning.
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