The customer journey is more complex than ever, often spanning multiple devices and creating challenges in gathering comprehensive cross-platform data. This complexity leaves digital experience teams struggling to deliver the seamless experiences users demand, especially on mobile.

As customers’ expectations evolve, teams are realizing the need for more tailored data and insights—ones that reflect the unique goals and behaviors of mobile users.

In this webinar, we’ll share the latest updates in the world of mobile analytics, with insights that benefit any team focused on creating exceptional cross-device digital experiences. Learn how to uncover your customers’ pain points and use data to drive retention and engagement across every touchpoint.

We'll cover how to:

• Leverage Autocapture to understand multi-session and cross-platform user journeys 

• Combine quantitative and qualitative data using session replay to capture the full mobile customer journey

• Analyze push notifications beyond open rates to uncover what engages users and enhances retention

• Break down data silos to ensure all teams can access and leverage mobile insights for better decision-making

To learn more about Heap by Contentsquare, see below.