If you were to ask any organization what their current priority is today, you’re likely going to hear about customers and retention being a core focus. Many product and marketing teams are recognizing the importance of ensuring they’re consistently building best-in-class experiences.

With Heap + Chameleon, we enable teams to analyze what your customers are doing, how they’re engaging, where they might be stuck, and how to personalize their experience within your product. In this webinar, you’ll hear from Pulkit Agrawal, CEO & Co-Founder of Chameleon and Christy Hollingshead, VP of Customer Education & Engagement at Heap as they walk you through:

• Prioritizing customer retention in a rapidly changing SaaS landscape 

• How to drive relevant users toward your features and using data to measure success

• How to identify and engage survey detractors, analyzing how score impacts retention