NEW: Heap for mobile. Track every interaction, on every platform.

Learn more
skip to content
Loading...
    • The Digital Insights Platform Transform your digital experience
    • How Heap Works A video guide
    • How Heap Compares Heap vs. competitors
    • The Future of Insights A comic book guide
  • Data Insights

    • Session Replay Complete context with a single click
    • Illuminate Data science that pinpoints unknown friction
    • Journeys Visual maps of all user flows

    Data Analysis

    • Segments User cohorts for actionable insights
    • Dashboards Share insights on critical metrics
    • Charts Analyze everything about your users
    • Playbooks Plug-and-play templates and analyses

    Data Foundation

    • Capture Automatic event tracking and apis
    • Mobile Track and analyze your users across devices
    • Enrichment Add context to your data
    • Integrations Connect bi-directionally to other tools

    Data Management

    • Governance Keep data clean and trusted
    • Security & Privacy Security and compliance made simple
    • Infrastructure How we build for scale
    • Heap Connect Send Heap data directly to your warehouse
  • Solutions

    • Funnel Optimization Improve conversion in user flows
    • Product Adoption Maximize adoption across your site
    • User Behavior Understand what your users do
    • Product Led Growth Manage PLG with data

    Industries

    • SaaS Easily improve acquisition, retention, and expansion
    • eCommerce Increase purchases and order value
    • Financial Services Raise share of wallet and LTV

    Heap For Teams

    • Product Teams Optimize product activation, conversion and retention
    • Marketing Teams Optimize acquisition performance and costs
    • Data Teams Optimize behavioral data without code
  • Pricing
  • Support

    • Heap University Video Tutorials
    • Help Center How to use Heap
    • Heap Plays Tactical how-to guides
    • Heap Updates
    • Professional Services

    Resources

    • Blog A community for digital builders
    • Content Library Ebooks, whitepapers, videos, guides
    • Press News from and about Heap
    • Webinars & Events Virtual and live events
    • Careers Join us

    Ecosystem

    • Customer Community Join the conversation
    • Partners Technology and Solutions Partners
    • Developers
    • Customers Over 8,000 successful companies
  • Free TrialRequest Demo
  • Log In
  • Free Trial
  • Request Demo
  • Log In

All Blogs

Product Updates

A Heap of New Features

Matin Movassate
February 20, 20131 min read
  • Facebook
  • Twitter
  • LinkedIn
Heap

Heap strives to provide as tight a feedback loop for analytics as possible. You should be able to answer product and user-related questions in seconds, not days.

Event Feed

Noteworthy client-side events will appear in your app’s Event Feed as they happen. From there, just choose an event, add a name, and you’re done! You can then immediately use that event to create funnels, segment users, analyze its trends, and more. It doesn’t get much simpler than this.   

Heap's event feed

User Activity Streams

User and session lists now include a full overview of every user action. If there’s an action you’d like to view that’s not currently defined, just pop over to the Define view, define the event, and return to the user list – the action will now appear in every user’s activity stream, retroactively. Use this feature to more effectively diagnose a single user’s usage, or just to get a macro sense of how cohorts engage with your app.  

Heap's user activity streams

 Identity API

Now you can identify your users with a single line of client-side Javascript. Within the of any page, call:

heap.identify({name: ‘Joanna Smith’, email: ‘joanna@smith.com‘, handle: ‘joannasmith’}) 

and the corresponding name/email/handle will be associated with all of the user’s past activity, in addition to their future activity. You can query users on these properties, and this rich data will be included in any resulting user list. heap.identify takes a single argument: an object containing 1 or more of the keys name, email, handle (Arbitrary user properties are coming soon.)

We’re also working on a way to let you attach name/email/handles to a user without having to push any code at all! Can you guess how it’s done?

Revamped Interface

Heap’s dashboard interface has undergone a bit of a renovation. We’ve made key features more discoverable, and navigating through the dashboard is more intuitive. Want to define a user cohort? Just click on “Define”, specify “Cohort” at the top, and you’re ready to go.  

Heap's revamped interface

Matin Movassate

Was this helpful?
Previous

Related Stories

See All

  • Heap.io

    Data Stories

    Celebrating H&R Block as the inaugural winner of the Digital Innovator Award

    March 22, 2023

  • Heap.io

    Product Updates

    Introducing Heap for mobile: see Everything, Everywhere all at once

    March 14, 2023

  • Heap.io

    Data Stories

    How I shipped a mobile app without tracking and bad things™ happened

    March 15, 2023

Subscribe

Sign up to stay on top of the latest posts.

Better insights. Faster.

Request Demo
  • Platform
  • Capture
  • Enrichment
  • Integrations
  • Governance
  • Security & Privacy
  • Infrastructure
  • Illuminate
  • Segments
  • Charts
  • Dashboards
  • Playbooks
  • Use Cases
  • Funnel Optimization
  • Product Adoption
  • User Behavior
  • Product Led Growth
  • Customer 360
  • SaaS
  • eCommerce
  • Financial Services
  • Why Heap
  • The Digital Insights Platform
  • How Heap Works
  • How Heap Compares
  • The Future of Insights
  • Resources
  • Blog
  • Content Library
  • Events
  • Topics
  • Heap University
  • Community
  • Professional Services
  • Company
  • About
  • Partners
  • Press
  • Careers
  • Customers
  • Support
  • Request Demo
  • Help Center
  • Contact Us
  • Pricing
  • Social
  • Twitter
  • Facebook
  • LinkedIn
  • YouTube

© 2023 Heap Inc. All Rights Reserved.

  • Legal
  • Privacy Policy
  • Status
  • Trust