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Product Updates

Introducing the Heacosystem: Reimagining the Future of Integrations

Alton Wells
April 7, 20222 min read
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What you need to know:

  • We’ve rebuilt our integrations experience to make it easier to connect your entire tech stack.

  • We’ve launched a new API for digital builders to pull segments directly from Heap into their applications.

  • We’re rolling out new integrations for in-app guides, experimentation, CRM, customer success, and more.

Reach out to our team to learn more and schedule an integrations review.


Welcome to a new integrations experience

To us, integrations make up a key part of how users across virtually every team get value out of Heap. And this year we’ve been hard at work improving how anyone who logs into Heap can capture value right out of the box.

We’re excited to release the Heacosystem — a brand-new experience for discovering and activating integrations for sources, destinations, and connections to better analyze and act on data using third-party tools.

In addition to a new experience, we’re investing deeply in a number of new integrations for a variety of use cases and capabilities across multiple tools. We encourage all of our customers and users to explore this new experience, activate an integration, or even request a new one!

Reach out to our team today to schedule an integrations review and to begin to unlock all the possibilities that fully-integrated insights provide.

We’re making building on Heap better

We’re also excited to announce a brand-new experience for developers to build integrations from Heap into their applications. Both partners and customers can now gain access to our Segments Sync API, which makes pulling user cohorts from Heap into almost any application a more streamlined, frictionless process. From gaining access to documentation, to submitting an application for publishing in our app, to simply just setting an endpoint, our developer hub is purpose-built for expanding on Heap.

Learn more about our Developer Experience here…or just read the docs.

Integrated data lets you act on what’s really happening

We’ve done the research and discovered that users will backtrack on the workflow in over 64% of tracked funnels! Imagine if you could segment those users, then move them into re-engagement campaigns based upon their account value or industry. Or target the users who completed a portion of a funnel for experiments with your testing platform of choice.

With Heap’s data-out integrations, you can do all of that and more. Your teams can build complex workflows with third-party data directly channeled into Heap. We’re collaborating with some of the biggest names in the industry, and we're only getting started.

Check out our integrations documentation here.

A new era of open data and collaboration

Companies, industries, teams, and departments each have unique requirements, and they need specific tools to fit their use cases. So on that note, over the next few months, we’re launching new integrations available for in-app guides, experimentation, CRM, customer success, and more. From product management teams, to marketing, sales, customer success, and operations, we’re creating an ecosystem of endless data possibilities.

We’ll be announcing our integrations weekly and can't wait to share them with you!

Alton Wells

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