Augment user data with flexible APIs and gain a complete view of your customer journey.

Illustration showing how APIs integrate with Heap

How do Heap's APIs work?

Our APIs attach context to events and user information that Heap automatically captures, so you can always have data on hand to answer the questions you care about.

Want to know if a user was on a free trial when performing an event? Whether the event created an account? What their job title was? What company they work for? Heap’s APIs can bring that information in.

Learn more about our APIs

APIs = Endless flexibility

  • Get a full picture of user behavior

    Clicks and pageviews aren’t enough to truly understand your users. With Heap’s APIs, it’s easy to add relevant context to the data we automatically capture.

    Learn about Autocapture

  • Tie backend data to front-end experience

    Customer interactions don’t just happen on your site. Call center conversations, in-store purchases, interactions with your sales team: with Heap’s APIs, you can make sure this data gets connected to the behaviors you’re tracking on your site or app.

  • Stay compliant

    Autocapture doesn’t pick up sensitive user data. By augmenting Autocapture with your own data, you get the data you need, with zero compliance risk.

    Learn more about security

APIs for every industry

Heap’s APIs ensure that you have the data you need to answer questions, regardless of the industry you’re in.

  • For eCommerce and retail companies

    Offline or in-store purchase events, customer lifetime value metrics, shopping preferences, location, gender, and more.

  • For SaaS companies

    Offline interactions like conversations with sales reps, as well as user properties like job title, department, and location.

  • For financial services companies

    Attach email and A/B test interactions to Heap with Optimizely, Google Optimize, Salesforce Marketing Cloud, Hubspot, and more.

  • For all companies

    Robust information about user properties, so that you can understand who your users are and what they do.

Getting started is easy

Interested in a demo of Heap’s Digital Insights Platform?
We’d love to chat with you!